Business Communication

The Business Communications Professional course develops job-ready and professional skills for learners entering today’s complex mobile and social workplace. This course focuses on topics ranging from how to effectively craft business messages to how to develop business reports and proposals. Planning, organizing, drafting and revising messages are essential to do effectively and understand as a business communications professional. Many messages sent can be positive or simply neutral, but some messages reflect bad-news and these need to be throughout and handled with care.

Additionally, when working in a professional environment business etiquette, the ability to work in a team, the proper way to act in meetings and how to manage a presentation are all necessary skills to master.  This program has been updated with relevant and current research that will be used for stimulating content and learning activities. This program develops a mixture of the latest trends in job searching and interviewing to provide essential tips to learners on how to build a personal brand, network, resume construction and effective interview practices. 

Program Objectives

• Thriving in a Digital, Social, and Mobile Workplace
• Planning Business Messages
• Organizing and Drafting Business Messages
• Revising Business Messages
• Short Workplace Messages and Digital Media
• Positive and Neutral Messages
• Bad-News Messages
• Persuasive Messages
• Informal Reports
• Proposals and Formal Reports
• Professionalism at Work: Business Etiquette, Teamwork, and Meetings
• Business Presentations
• The Job Search, Résumés, and Cover Messages
• Interviewing and Following Up